Terms & Conditions
Effective Date: August 2026
Welcome to Velzox.
By accessing our website and purchasing our products, you agree to the following Terms & Conditions.
Products
All our leather products are made using premium quality materials. Because genuine leather is a natural material, slight variations in color, texture, and grain are normal and should not be considered defects.
Pricing
All prices displayed on our website are subject to change without prior notice. We reserve the right to correct any pricing errors.
Orders
Once an order is placed, you will receive an order confirmation email.
We reserve the right to cancel any order due to:
- Incorrect pricing
- Product unavailability
- Fraud suspicion
- Payment issues
Payment
We accept secure online payments through the payment methods available at checkout.
Shipping
Orders are processed within 1–2 business days.
Delivery times depend on your location.
Shipping delays caused by courier companies, weather, customs, or public holidays are beyond our control.
Returns & Exchanges
Products may be returned according to our Return Policy.
Returned items must be unused and in their original condition.
Warranty
Manufacturing defects are covered according to our warranty policy.
Normal wear and tear, scratches, water damage, misuse, and accidental damage are not covered.
Intellectual Property
All content including images, logos, text, graphics, product descriptions, and designs belongs to Velzox.
Copying or reproducing any content without written permission is prohibited.
Privacy
Customer information is protected and handled according to our Privacy Policy.
We never sell customer data to third parties.
Limitation of Liability
We are not responsible for indirect or incidental damages arising from the use of our products or website.
Changes
We may update these Terms & Conditions at any time without prior notice.
Contact
For any questions, please contact:
Email: velzoxofficial@gmail.com
Phone: 03702629070 / 03412282261